Product Return Policy

This Product Return Policy outlines the terms and conditions for returning products purchased from Abra w Khait Men Tailoring LLC through our online store, abrawkhait.com.

1. Eligibility for Returns

• Condition of Products: Products must be returned in their original, unused condition, with all original tags and packaging intact.
• Types of Products: This policy applies to all products sold, including Kanduras, Pakistani Shalwar Kamees, and Indian Kurta Pajamas for men and kids.
• Exceptions: For hygiene or customization reasons, certain items may be non-returnable. Any such exceptions will be clearly indicated on the product page.

2. Return Window

• You may initiate a return within 14 days of the date of delivery.
• Returns initiated after this period will not be accepted.

3. How to Initiate a Return

1. Contact Us: Please contact our customer support team at support@abrawkhait.com to initiate a return.
2. Provide Details: In your email, please include:
   • Your order number.
   • The name(s) of the product(s) you wish to return.
   • The reason for the return.
3. Await Instructions: Our team will provide you with specific instructions on how to proceed with the return, including the return shipping address.

4. Return Shipping

• Customer Responsibility: Customers are responsible for the cost of return shipping, unless the item received is incorrect or damaged.
• Recommended Method: We recommend using a trackable shipping service to ensure proof of delivery. Abra w Khait Men Tailoring LLC is not responsible for returns lost in transit.

5. Refunds and Exchanges

• Refunds: Once your returned item is received and inspected, we will process your refund to the original payment method. Please allow up to 10 business days for the refund to appear on your statement.
• Exchanges: If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

6. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us immediately at support@abrawkhait.com with photographic evidence. We will arrange for a replacement or a full refund, including any shipping costs incurred.

7. Contact Us

For any questions regarding our Product Return Policy, please contact us at:

Abra w Khait Men Tailoring LLC Shop No. 6, Al Rawda 3, Ajman, UAE Email: support@abrawkhait.com